Strategy and Business Design

With ever-increasing complexity, compliance, cost pressure, quality and agility needs, organisations are realising that adopting an enterprise architecture approach strongly underpinned by a process view of their world, is the only way to build sustainable and flexible delivery capability. The primary drivers of business modelling are transparency and management consensus on a strategy for creating distinctive customer value and bringing agility into an enterprise’s DNA. It is underpinned by one core principle, namely that modelling and enabling the value chain from concept to customer is critical in today’s large, complex enterprises. The business operating model defines a structured way of completely transforming organisations through the orchestration of the end–to-end business processes, people, suppliers, organisational culture, systems and enterprise information that define the extended value chain of the enterprise.

We use a globally-adopted modelling toolset and approach to map, analyse and simulate 'end-to-end' business value chains through connecting processes, people, costs, metrics, facilities, data, compliance and supporting IT systems; helping to find and eliminate poor delivery and adapt operations to deliver new business goals.

This multi-dimensional model enables us to understand the impact of change but, more importantly, it enables us to manage change, which is continuous today. The business model focuses on key value-creating processes – typically those that serve the customers – in the context of specific strategic imperatives.

The most effective way to understand an organisation is to break it down into its constituent parts and show how these parts link together to form a whole. Our approach to modelling enables us to do just that. It provides a set of logically chosen object types which, when linked together, will represent any business situation in an easy-to-understand manner.

We form a top-down view of your business by crystallising strategy into an operating model and operationalising this model via a value chain and business processes in order to plan resources such as people, data, technology, facilities, etc. The ability to assess the impact of change enables organisations to anticipate and proactively respond to likely events and to do scenario planning for greater efficiency.