This 2015 edition of our annual Africa Financial Services Journal examines what the future of financial services might look like for Africa. We look at significant strategic, technical and operational issues and the roles these might play in changing the market landscape.
Globally, the outlook for financial services is solid. But the rise of disrupters in the market, especially from unexpected places, has provoked the need for financial services entities to rethink their strategies. It also means that innovation and technology have moved a few notches up on their agendas. This is particularly true for Africa where the market is less mature or saturated, giving rise to opportunities for new entrants to challenge the status quo.