Africa insurance trends

The African insurance industry remains one of the least penetrated in the world, with significant scope for growth. The industry is going through significant disruption and its changing customer expectations are shaping the future of the industry.  

The top themes arising from our survey are:  

  • Technology and data "revolution",  
  • Unrelenting regulatory and accounting changes,  
  • Convergence, the new Scramble for Africa's customers, and  
  • Talent shortages - employees of the future.  

Focusing on the these emerging trends and adopting appropriate strategies will help today’s insurance companies become insurers of the future. 

Those insurers that are client-centric, innovative, technologically up-to-date and who invest in their talent of the future will lead the charge to increase insurance penetration across Africa.  



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Victor Muguto


Tel: +27 (0) 11 797 5372

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