Digital

PwC Digital Services creates true business transformation by elevating customer experiences, fuelling innovation, uncovering insights, and advancing brands.

To build a better future for the next generation takes more than just technology. It requires human ingenuity, insight and imagination, combined with business understanding and the ability to navigate a complex business environment.

Whoever you are, whatever your business, it’s time to see beyond the obvious. To imagine your tomorrow and make it happen. By solving problems, meeting human needs and making a difference to society.

We won’t do that through technology alone. We can do it together, through our Digital Services.

 

Fingers pressing on green digital buttons

PwC offers a single source of digital service solutions throughout the business cycle.

Strategic thinking

PwC provides a platform for strategic thinking. Our subject matter experts help organisations objectively understand their strategic goals and direction in the context of their ecosystem, industry and business. This enables them to understand the key challenges, issues and opportunities to derive market insights and trends to make the right strategic decisions, in the right context, for their business. 

How we can help

  • Customer experience
  • Marketing
  • Finance vision and operating model
  • Innovation and development excellence
  • Competitive manufacturing
  • Differentiated supply chains
  • Project and planning management
  • Reward and benefits
  • Change management
  • Organisation design
  • Culture and leadership
  • Workforce strategy
  • Diversity and inclusion
  • Experience - the difference
  • Experience Centre
  • Agile and development operations
  • Cloud transformation services
  • Tech solution architecture

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Strategic planning/ structuring

Through structured strategic planning, PwC helps organisations identify areas where there are value impediments or opportunities in their ecosystem, industry or business. We use our industry, business, financial, accounting and tax modelling and structuring tools to identify strategic structuring and planning opportunities to grow and improve our clients’ businesses. 

How we can help

  • Finance operations
  • Enterprise-wide operations excellence
  • Supply management
  • Enterprise application/Tech-led business process change
  • IT function
  • HR function
  • Learning and reskilling
  • Portfolio prioritisation
  • IT infrastructure security
  • Application development and integration
  • Benefits realisation management

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Analysis and solutioning

PwC provides insights that enable organisations to analyse key industry, business and operational and corporate function drivers and risks, and use these to identify appropriate solutions. This enables organisations to take advantage of opportunities to grow their business, extract costs, manage risk or improve their balance sheet.

How we can help

  • Customer analytics
  • Pricing
  • Enterprise performance management
  • Financial reporting change
  • Treasury services
  • Artificial intelligence
  • Data and analytics strategy
  • Product cost management
  • Revenue performance management
  • Service operations
  • People analytics
  • Data management implementation
  • BI and visualisation
  • Analytics technologies

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Implementation and integration

A good strategy can only be executed through good implementation. Once an organisation has identified key opportunities and challenges, PwC helps to ensure that the plan is aligned to business and strategic imperatives. This includes the structural elements required from organisational design, and principles to enable the organisation to operate in the context of the strategy.

How we can help

  • Sales and channel management
  • Services
  • Tech quality management and testing
  • IT infrastructure operations and service management

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Post implementation and integration

PwC assists organisations to translate their efforts into a 100-day plan, and then into critical operational optimisation initiatives. This enables the organisation to track synergies and achieve the realisation of business benefits.

How we can help

  • Sales and channel management
  • Service 
  • Pricing
  • Finance operations
  • Enterprise performance management
  • Enterprise wide operations excellence
  • Competitive manufacturing
  • Differentiated supply chains
  • Supply management
  • Enterprise application/Tech-led business process change
  • IT function
  • Project and planning management
  • HR function
  • Learning and reskilling
  • Rewards and benefits
  • Change management
  • Organisation design
  • Culture and leadership
  • Workforce strategy
  • Diversity and inclusion
  • People analytics
  • Portfolio prioritisation
  • IT Infrastructure security
  • Application development and Integration
  • Tech quality management and testing
  • IT infrastructure ops and service management
  • Agile and development operations
  • Cloud transformation services
  • Benefits realisation management

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Transition to business-as-usual

Post-implementation, PwC can assist to ensure that the outputs of the strategic planning are embedded sustainably into the business. This enables organisations to enjoy the benefits of their strategic efforts.

How we can help

  • Sales and channel management
  • Services
  • Finance operations
  • Enterprise performance management
  • Competitive manufacturing
  • Differentiated supply chains
  • Supply management
  • IT function
  • Project and planning management
  • HR function
  • Learning and reskilling
  • Rewards and benefits
  • Change management
  • Organisation design
  • Culture and leadership
  • Workforce strategy
  • Diversity and inclusion
  • People analytics
  • Portfolio prioritisation
  • IT infrastructure security
  • Agile and devops
  • Cloud transformation services

View more

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Contact us

Mark  O'Flaherty

Mark O'Flaherty

Africa Advisory Leader, PwC South Africa

Tel: +27 (0) 11 797 5885

Ricardo  Rosa

Ricardo Rosa

Africa Advisory clients and market Lead, PwC South Africa

Tel: +27 (0) 11 797 5602

Kalane Rampai

Kalane Rampai

Africa Consulting Lead, PwC South Africa

Tel: +27 (0) 11 797 5395

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