From disruption to transformation

Bridging the digital divide in civil society

Overview

The inequality that pervades almost every other area of society has extended into technology with the emergence of a digital divide. Our latest report, compiled in collaboration with Capacitate Social Solutions and UNICEF, a Generation Unlimited initiative addresses the need for civil society to drive transformative change for the betterment of youth and communities, and ways in which this can be achieved.   

New World New Skills

Adopting a phased approach to improve the transition:

  • Phase 1 – Assessment and planning: Pivotal to start this process is defining a clear digital strategy which will provide a view of the current digital maturity of the organisation, identify the capabilities required within the organisation and consider which digital tools are most feasible to enable the strategy.
  • Phase 2 – Digital migration: Without the resources to continually update processes and upgrade systems, many organisations have remained trapped by their legacy of paper-based processes and informal, unstructured document management practices.
  • Phase 3 – Digital transformation: Digital transformations represent a significant change in ways of working and how talent and capabilities are organised. Assessing and planning for organisational change readiness is a critical step to any digital transformation and can be instrumental in identifying potential challenges/risks as well as proactively ensuring employees are ready to adopt new behaviours, skills, and ways of working.
  • Phase 4 – Digital compliance: As organisations are transforming and building their digital competencies, they will need to implement suitable governance structures to manage their data and ensure that they are compliant with the minimum security and privacy related requirements. 

Bridging the digital divide at an organisational level is a complex problem that requires all stakeholders to work together and make the world a more resilient, capable and inclusive space.

 

Contact us

Marthle du Plessis

Marthle du Plessis

Workforce of the Future Africa Leader, PwC South Africa

Tel: +27 (0) 11 797 4075

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