As the world around us continues to innovate and improve, the provision of healthcare across Africa requires solutions that allow for innovations that leapfrog traditional healthcare delivery models. Our services to the healthcare market are wide ranging, from strategy development to operational streamlining, market entry selection and patient experience and outcomes improvements. AI will transform the way healthcare is delivered, and we are at the forefront of piloting digital applications and AI solutions across our healthcare clients that will ensure improved access to quality, affordable healthcare services.


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How we can add value

Tax issue

Healthcare across Africa is fluid, and people movement and migration require healthcare services to be flexible and agile in their response. Expansion of health services across the region can be profitable but can also be fraught with unknown tax and regulatory implications. We work closely with our clients on expansion strategies to ensure these considerations are taken into account from the beginning of the scenario planning and growth plans. This allows for a no-surprise situation regarding cross-border tax and regulatory requirements.

Sustainability issue

Ensuring healthcare facilities are accessible and sustainable is critical to delivering healthcare. Our healthcare teams work collaboratively with our sustainability and infrastructure teams to provide our clients with solutions that can re-imagine the way healthcare is delivered. Combining remote consultations, telemedicine, centres of excellence and AI will allow for creative healthcare facilities that serve numerous purposes for the broader communities they serve.

Healthcare financing

Increased access to healthcare, with soaring costs, requires a new approach to how financing models are developed. Our healthcare team works with you to identify smart health financing models. Whether you require a capitation, pay for performance, DRG or bundled fee for service arrangements, our team of economists and actuaries work with you to tailor a funding model that allows for clinical outcomes linked to the healthcare financing.

Entering new markets

Entering into new markets across Africa can be daunting. Our healthcare team works seamlessly with our economics unit to identify key markets for expansion for our clients. This includes a regulatory and tax review, a demographic analysis including burden of disease, a review of the funder environment, competitor analysis and possible business partners. This analysis enables our clients to tailor their expansion planning and ensure a considered and specific approach to their Africa growth agenda.

Operational efficiency

Our healthcare operations team has numerous techniques, and solutions that can be tailored to the needs of our clients. Whether it’s the improvement of an emergency room, an operating theatre, a resource planning model for a hospital or a facility process and people movement enhancer, our teams have deep knowledge and understanding of what makes a health facility function optimally. Our digital tools allow for the measurement and monitoring of patients, staff and visitors in a health facility to best optimise the flow of healthcare delivery and ensure quality outcomes are not compromised.


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Contact us

Johannes Grove

Johannes Grove

Partner - Medical Schemes Industry Leader, PwC South Africa

Tel: +27 (0) 11 797 4044