Technology Capabilities

The SAP Tower at the South African Technology and Innovation Centre (SATIC) serves as a hub for advanced SAP solutions, offering both technical and functional expertise. It specialises in areas such as SAP integration, ABAP programming, Fiori user experience design and the Business Technology Platform (BTP), helping businesses integrate SAP systems, customise applications and enhance user interfaces. Additionally, the SAP Tower supports critical business processes with expertise in Integrated Business Planning (IBP), Financial Accounting (FI) and Enterprise Performance Management (EPM), enabling companies to optimise supply chains, manage finances and improve overall performance.

Through its comprehensive SAP services, the SAP Tower plays a vital role in SATIC's mission to position South Africa as a leader in technology and innovation. By facilitating digital transformation and enhancing operational efficiency, the tower supports the growth of both local and international businesses, contributing to economic development and strengthening South Africa's global competitiveness in the technology sector.

The Oracle Tower, in relation to SATIC, represents a comprehensive hub for delivering Oracle's suite of applications to customers in South Africa and the UK. SATIC leverages the Oracle Tower to provide a broad range of services encompassing both on-premise and cloud solutions. This includes essential business functions and project implementations such as Enterprise Resource Planning (ERP), Supply Chain Management and Human Capital Management. 

Additionally, the Oracle Tower supports various industry-specific applications tailored to meet the unique needs of different sectors. Through the Oracle Tower, SATIC ensures that clients receive integrated, scalable and efficient solutions designed to streamline operations, enhance productivity and drive business growth. This strategic utilisation of Oracle's powerful technology infrastructure enables SATIC to offer robust and reliable services, thereby positioning itself as a key player in the IT landscape within these regions.

The Microsoft division is a leading technology solutions provider specialising in the implementation, support and advisory of Microsoft's powerful business applications. The Microsoft team is dedicated to helping organise industry-leading tools such as Dynamics 365 Finance and Operations, Dynamics 365 Business Central, Dynamics 365 Customer Engagement, Power Platform and Azure cloud security to optimise business processes and secure operations. We also provide specialisations in data and insights and data migration.

Driven by a commitment to help organisations transform digitally, we empower businesses to scale efficiently, make better decisions and stay competitive in the market. With a team deeply versed in both the technical and strategic aspects of Microsoft, the SATIC team assists businesses aiming to unlock the full potential of their digital operations.

The Salesforce and MuleSoft team is at the forefront of driving digital transformation across various industries. We leverage Salesforce, the world’s leading CRM platform, and MuleSoft, a powerful integration solution, to help businesses modernise their operations, enhance customer experiences and stay competitive in a rapidly evolving market.

Our locally based experts understand the unique challenges and opportunities in the South African and global landscapes. We work closely with clients to tailor solutions that address specific regulatory, operational and market needs. From end-to-end Salesforce implementations to complex integrations using MuleSoft’s Anypoint platform, our team delivers comprehensive solutions that empower businesses to achieve their growth goals.

The HCM team specialises in implementing and optimising Human Capital Management (HCM) solutions, leveraging leading platforms like Darwinbox, SAP, Success Factors and Workday to optimize workforce management and enhance organizational efficiency. The team offers system implementation and management, configuration and customization, data management, user support and training, process improvement, compliance and reporting, as well as alignment of business objectives. The HCM team's experienced consultants ensure organizations achieve the full potential of these powerful HCM platforms through the provision of user support and training and ensuring compliance with laws and regulations.

The HCM team at SATIC is instrumental in delivering impactful, technology-driven HR solutions. By combining deep expertise with advanced digital capabilities, the team effectively addresses complex problems and creates new opportunities for clients. The focus on human-led solutions ensures that organisations not only meet their operational goals but also foster a supportive and engaging work environment that enhances overall employee experiences.

As organisations adapt to changing workforce dynamics, the HCM team's role becomes increasingly crucial, necessitating innovative approaches and a proactive mindset to tackle emerging challenges and opportunities.

The SATIC CLM team is dedicated to revolutionising contracting and legal processes through the implementation and management of cutting-edge technology solutions. The CLM team leverages leading platforms like CPAi, Icertis, Sirion and Conga to automate and streamline critical tasks, including contract drafting, negotiation and execution. By implementing these tools, the CLM team helps organisations optimise legal workflows, significantly reducing manual tasks and enhancing overall efficiency and scalability.

CLM platforms optimise the contracting process and often use AI-driven tools for drafting, negotiation and execution of contracts which supports regulatory compliance and mitigates risks. CLM systems can be easily integrated with ERP, CRM and HRM systems which fosters cross-departmental collaboration and data analytics.

At PwC SATIC, we specialise in delivering comprehensive advisory and implementation services for the Workday platform. Our expertise spans across Workday Human Capital Management (HCM), Finance and Integration, ensuring that we can support your organisation through every phase of the Workday implementation lifecycle—from initial requirements gathering to solution deployment and ongoing support.

As a leading cloud-based software platform, Workday is designed to streamline and automate various aspects of HR and financial management. It offers a unified system for managing workforce data, payroll, benefits, talent acquisition, performance management, financial planning and more. With embedded AI and machine learning, Workday provides real-time insights and adaptability, helping organisations of all sizes stay agile and decision ready.

We excel in providing end-to-end advisory and implementation services for the Guidewire platform. Our capabilities encompass all core components of Guidewire, including PolicyCenter, ClaimCenter and BillingCenter, as well as seamless integration with your existing systems. We support the entire implementation lifecycle, from initial requirements gathering to deployment and ongoing support.

Guidewire is a leading software platform designed specifically for the property and casualty (P&C) insurance industry. It offers a comprehensive suite of applications, including PolicyCenter for policy administration, ClaimCenter for claims management and BillingCenter for billing operations. Guidewire’s platform is known for its flexibility, scalability and ability to integrate seamlessly with other systems, making it an ideal choice for insurers looking to modernise their operations and improve efficiency.

The CLM team is dedicated to revolutionising contracting and legal processes through the implementation and management of cutting-edge technology solutions. The CLM team leverages leading platforms like CPAi, Icertis, Sirion and Conga to automate and streamline critical tasks, including contract drafting, negotiation and execution. By implementing these tools, the CLM team helps organisations optimise legal workflows, significantly reducing manual tasks and enhancing overall efficiency and scalability.

CLM platforms optimise the contracting process and often use AI-driven tools for drafting, negotiation and execution of contracts which supports regulatory compliance and mitigates risks. CLM systems can be easily integrated with ERP, CRM and HRM systems which fosters cross-departmental collaboration and data analytics.

The QA tower provides comprehensive quality assurance services that cover the entire software development lifecycle, from requirement analysis to post-release maintenance. Services include functional testing, automation testing, performance testing and user acceptance testing (UAT). With expertise in various testing tools and frameworks, the team ensures that products function seamlessly across all platforms and devices. 

Test automation is also used extensively to reduce manual effort and improve test coverage, delivering faster feedback to facilitate quicker releases. Performance testing services ensure applications can handle high traffic loads efficiently, while delivering the quality and trust that provides peace of mind.

The Sage Managed Services team is proficient in both functional and technical aspects of Sage Intacct. Their expertise encompasses full implementations for new clients while also offering ongoing support for existing users. This ensures seamless integration and optimal performance, enabling businesses to maximise the value of their investment. The team designs tailored solutions to address the unique challenges and goals of each of our clients, fostering a collaborative and client-centric approach to deliver results that align with business objectives.