Business model reinvention

What is business model reinvention?

Business model reinvention is a complete reimagining of how a company operates to create, deliver, and capture value. Rather than simply improving or tweaking existing methods, it involves rethinking the essential parts that drive the business—like the value it offers, how it makes a profit, its core capabilities, processes and resources.

Business model reinvention: Reimagining value creation

Today’s business leaders face the dual challenge of addressing immediate hurdles while preparing to leverage powerful, long-term shifts in the market. The future is increasingly unpredictable, with significant disruptions expected from rapidly changing consumer preferences, evolving regulations, workforce shortages and technological advancements.

No industry will remain untouched by these changes. Now is the time to embrace reinvention to stay resilient and capitalise on these transformative trends.

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PwC's business model reinvention learnings from Milken

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Explore the domains of growth

Industries are reshaping around fundamental human needs, creating value through collaboration across interconnected domains that now replace traditional value chains.

Drive growth with PwC's framework for business model reinvention

Business model reinvention helps you to radically transform the ways your business creates, delivers and captures value. It helps you address near-term imperatives while gearing up for long-term megatrends.

We collaborate closely with organisational leaders to map out plans that drive towards value creation and growth. Our focus is to use our human-led, tech-powered capabilities to help you reinvent your business model and radically transform how you create, deliver and capture value.

Wherever you are on your journey to innovation and growth, we are here to help.

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A community of solvers to accelerate your business model reinvention journey

Our community of solvers is ready with the insights, expertise and experience to bring your business model reinvention to life. With deep industry knowledge of the triggers creating new customer needs and an understanding of the disruptive technology reshaping businesses, we can help you identify and map emerging patterns of growth. And we don’t just work with you to plan for the future, but we also deliver, helping you navigate everything from tax considerations and technology to the risk and regulatory matters that are increasingly driving change in businesses.

To better support your goals, we are making strategic investments, including:

Industry-specific BMR insights with tailored perspectives that address the unique needs of each industry.

Focused offerings across five reinvention types: XaaS (anything-as-a-service), digital products, physical / connected products, ecosystem / platform plays and channel innovation.

With PwC in your corner, you can confidently tackle today’s challenges while building a resilient business for the future.

How we can add value

Xaas – Anything as a Service

The end-to-end transformation of traditional products and assets to an on-demand subscription or consumption-based service model to change business from “one-and-done" customer interactions to recurring customer relationships.

Digital products

Software-enabled assets that users can interact and transact with without requiring a physical form, allowing organizations to expand their addressable markets, better customer experiences and gain more customer loyalty.

Connected physical products

Transitioning analog or digital products into connected physical products to enhancing customer experiences and gathering valuable data for personalized marketing and product development.

Ecosystem / platform play

Engage in an ecosystem/platform play to unlock new revenue streams, increase valuation, drive increased customer loyalty and increase business agility.

Channel innovation

The creation of new channels to effectively engage new and existing customers to increase control over distribution, reduce costs and provide direct access to customers.