Firm pillar
Societal impact
We measure our societal impact to ensure we create meaningful, positive change. In FY24, we assessed our contributions in South Africa, capturing both direct effects and broader ripple impacts through supply chains and wage-driven spending. In FY25, we extended this approach to Ghana, Kenya, and Nigeria, and in FY26 to Namibia and Tanzania, reinforcing our commitment to inclusive growth across the continent. These analyses show how our operations generate economic value, support jobs, contribute to government revenues, and improve household incomes.
Our impact analysis is built on an internationally recognised approach that leverages the Social Accounting Matrix (SAM) framework. This methodology is tailored to each country, enabling us to trace how PwC’s operational expenditure influences other sectors in those economies and how these effects are distributed. This highlights the economic linkages and the direct, indirect, and induced impacts of our activities.
To conduct this analysis, we reviewed PwC’s revenue, operating expenses, and employment data for the financial year. We quantified PwC’s estimated contribution across four key dimensions:
- Estimated economic growth, via Gross Value Added (GVA) across sectors.
- Estimated employment creation, both within PwC and across its supply chain.
- Estimated public finance impact, including direct and indirect tax contributions.
- Estimated support to low-income households, reflecting inclusive economic outcomes.
To fully understand the scale and distribution of these contributions, we assessed the economic linkages created by PwC’s day-to-day operational activities. Economic impact extends far beyond our direct operations through three distinct channels:
- Direct impacts refer to the immediate effects of PwC’s operations, such as employment within the firm and direct procurement.
- Indirect impacts capture the effects on suppliers and service providers within our value chain.
- Induced impacts reflect the wider ripple effects in the economy, such as increased household spending resulting from wages paid to employees and suppliers.
For example:
The multiplier effect helps us understand the size of these knock-on impacts, with the total impact being the sum of direct, indirect, and induced contributions. This comprehensive approach allows us to quantify PwC’s estimated footprint and the broader socio-economic value generated.
South Africa (context for FY24)
South Africa’s economic growth declined from 0.8% in 2023 to 0.5% in 2024. The slow-growth economy was being held back by weak consumer and business confidence which resulted in low levels of household spending and investment growth. Other challenges included electricity load-shedding, underperformance of railways and harbours, and ongoing safety challenges. On a positive note, the country experienced easing inflation levels during 2023-2024 as global commodity prices declined and tighter domestic monetary policy reduced inflationary pressure. This resulted in an end to the interest rate hikes seen in the preceding two years. However, slow economic growth resulted in weak employment growth, the country’s unemployment rate rising from 32.1% in 2023 to 33.2% in 2024.
Quantifying PwC South Africa’s estimated impact on the South African economy for FY24
PwC contributed an estimated total of R2.7 billion in FY24 through direct and induced tax revenue contributions.
Ghana (context for FY25)
Ghana’s economic growth accelerated from 3.2% in 2023 to 5.7% in 2024 and a forecast 5.8% in 2025 on the back of a recovery in domestic demand. Easing inflation, election-related spending by the public sector, improving business confidence and stronger foreign investment all supported economic growth. Consumer price inflation declined to a four-year low by mid-2025, falling to within the central bank’s 6%-10% target band thanks to favourable exchange rate movements.
The value of the cedi appreciated alongside monetary policy tightening and improvements in the country’s foreign reserve holdings. Interest rates were elevated during the past three years as the central bank fought currency depreciation. The Ghanaian currency traded around GHS10/USD in mid-2025 compared to about GHS15/USD just a year earlier. Broad macroeconomic improvements also supported economic growth and the unemployment rate declined from 3.1% in 2023 to 3.0% in 2024. Around eight out of ten working Ghanaians are employed in the informal sector.
Quantifying PwC Ghana’s impact on the Ghanaian economy for FY25
Nigeria (context for FY25)
Nigeria’s economic growth accelerated from 3.3% in 2023 to 4.1% in 2024 as the country’s net exports position received a boost from increased domestic petrol refining. Nonetheless, growth momentum was held back in 2024-2025 by elevated inflation, tight monetary policy, and weak levels of foreign direct investment. Consumer price inflation was above the 20% y-o-y level for most of the past two years as currency depreciation significantly increased the cost of imported goods.
The naira devalued sharply in June 2023 with the unification of official and parallel rates and has also at times felt pressure from global oil prices. This has resulted in a general deprecatory trend in the Nigerian currency over the past two years. In response, the central bank increased lending rates during 2024 and held the benchmark rates steady at 27.5% in the first half of 2025. However, despite the constrained macroeconomic environment, the country’s unemployment rate declined from 3.1% in 2023 to 3.0% in 2024. Around nine out of ten working Nigerians are employed in the informal sector.
Quantifying PwC Nigeria’s impact on the Nigerian economy for FY25
Kenya (context for FY25)
Kenya has maintained robust economic growth rates over the past decade, with the economy expanding by 4.7% in 2024 and a forecast 5.1% in 2025. Recent interest rate cuts are benefitting both household consumption as well as fixed investment. The central bank lending rate was reduced by a cumulative 325 basis points between August 2024 and June 2025 in response to lower inflation pressure. Consumer price inflation moderated from late in 2022 towards the end of 2024 and was within the 2.5%-7.5% target range in the first half of 2025.
This favourable monetary situation in 2024-2025 was supported by high levels of foreign reserves and a relatively stable exchange rate. The Kenya shilling was trading with little volatility around the KSH129/USD level for an extended period. Given this favourable macroeconomic backdrop, the Kenyan economy was able to add more jobs and reduce the unemployment rate to 5.4% in 2024 from 5.6% in the preceding year. More than eight out of ten workers in Kenya are employed in the informal sector.
Quantifying PwC Kenya’s impact on the Kenyan economy for FY25
Namibia (context for FY26)
Namibia entered 2026 from a relatively weak growth base. Real GDP growth slowed to an estimated 1.7 percent in 2025, from 3.8 percent in 2024, reflecting weaker primary-sector activity and slower growth across the secondary and tertiary sectors. By April 2026, the Bank of Namibia expected growth to recover only moderately to 2.6 percent in 2026 and 2.9 percent in 2027. The outlook was supported by construction, electricity and water, wholesale and retail trade, financial services, public administration and uranium mining, but remained constrained by continued weakness in diamond and metal-ore production and by broader external risks.
Inflation remained relatively contained during the first part of 2026. Headline inflation averaged 2.5 percent in the first quarter, compared with 3.7 percent a year earlier, while annual inflation eased to 2.1 percent in March as food-price pressures moderated and transport prices declined. By June, however, rising global energy prices and geopolitical tensions were creating renewed upside risks to inflation. The labour market also remained challenging, with the latest official unemployment estimate at 36.9 percent, alongside a relatively modest economic growth outlook.
Quantifying PwC Namibia's estimated impact on the Namibian economy for FY26
Tanzania (context for FY26)
Mainland Tanzania maintained strong economic growth momentum into 2026, with GDP growing by 6.0 percent in the first quarter, up from 4.3 percent in the corresponding period of 2025. Growth was broad-based, with particularly strong performances in financial and insurance services, health, education, information and communication, real estate and electricity. The Bank of Tanzania expected this momentum to continue, projecting mainland Tanzania’s economy to grow by around 6.3 percent in 2026 and 6.6 percent in 2027, supported by export and investment growth.
Inflation remained relatively contained during the 2025/2026 period and within the Bank of Tanzania’s 3-5 percent target range, averaging 3.4 percent from July 2025 to April 2026. However, higher global energy prices were creating additional price pressures towards the end of the financial year. Tanzania’s external position also remained relatively resilient, supported by exports and tourism receipts, while foreign exchange reserves stood at US$5.7 billion in April 2026, equivalent to around 4.4 months of prospective imports, providing a buffer against external shocks. Labour-market conditions had improved, with unemployment declining from 6.2 percent in 2024 to 5.9 percent in 2025, although employment remained overwhelmingly informal, with 95.7 percent of workers in informal employment.
Quantifying PwC Tanzania's estimated impact on the Tanzanian economy for FY26
Quantifying PwC Tanzania's estimated impact on the Tanzanian economy for FY26
Net zero
Sustainability is part of how we lead.
It’s embedded in our daily decisions, not just our long-term goals. This focus keeps us competitive, relevant, and trusted by our clients. We’ve made consistent progress toward net zero, achieving key milestones year after year. With deliberate action and measurable impact, we’re firmly on track to reach our 2030 target.
SDG's
- Climate change
- Affordable and clean energy
In FY26, we achieved a 49% reduction in our combined overall carbon footprint compared to the baseline year.
Enterprise Supplier Development
Our Enterprise and Supplier Development (ESD) programme is designed to accelerate qualifying small businesses by providing tailored solutions that deliver real, sustainable impact.
The purpose of PwC’s ESD programme is to equip beneficiaries with the tools and support they need to unlock their growth potential. We recognise that strong SMMEs (small, medium and micro enterprises) are essential for building a resilient and inclusive economy.
Through this programme, we live PwC’s purpose of building trust and solving important problems in a meaningful way—while contributing to the Sustainable Development Goals (SDGs) and advancing South Africa’s Transformation Agenda.
In FY26, we supported 15 SMMEs on their journey to growth and impact.
Explore our insights
View our latest case study to learn more about the work we’ve done in helping small businesses grow.
Africa Assurance Multi-Territory Delivery Centre
The Africa Assurance Multi-Territory Deliver Centre (MTDC) is a strategic investment by the PwC Africa firm and a core component of its assurance transformation journey. It plays a pivotal role in supporting multiple PwC offices across the continent, as well as contributing to the global PwC network. In FY26, the MTDC delivered a total of 864,000 hours, of which 842,000 hours supported audit teams, demonstrating its scale, reach, and growing impact across the firm. The centre also continues to look ahead, actively identifying automation opportunities to enhance efficiency, strengthen quality, and deliver greater value to engagement teams.
Diversity and inclusion
At PwC Africa, diversity and inclusion are at the heart of how we create value and support our people and communities. Our various programmes show this commitment in action and reflect the real difference we aim to make.
- Gender Based Violence and Femicide Response Fund (GBVF)
- International Women’s Forum South Africa (IWFSA)
- Skills Panda
- Disability inclusion network
- Run4APurpose
- PwC Solidarity Fund
- PwC Women Inspired Network (WIN)
- The Club Next Door
Gender Based Violence and Femicide Response Fund (GBVF)
The Gender Based Violence and Femicide Response Fund (GBVF) is a private sector-led initiative in South Africa aimed at combating gender-based violence and femicide. It focuses on funding community-based organisations (CBOs) and supporting various programmes to address GBVF. PwC contributes to this effort by providing pro-bono professional services and aiding in the Fund's distribution, thus strengthening the GBVF's impact and effectiveness in tackling this critical social challenge.
We also provide professional support to ensure that the Fund's operations run smoothly and that information is readily available to stakeholders—simplifying and allowing for fast and accurate decision making.
Our support is rendered together with that of other corporate role players in South Africa. The collaboration between corporate South Africa has allowed the GBVF to execute its purpose.
Impact
- We provide the Fund with enterprise risk management support which includes:
- Developing the Fund’s risk appetite and tolerance framework
- Risk appetite statements
- Annually facilitating the Fund’s strategic and operational risk assessments process to enable the Fund to manage its key risk exposures
- Leveraging those opportunities that enhance strategy execution.
SDG's
- Good health and wellbeing
- Reduce inequalities
- Gender equality
International Women’s Forum South Africa (IWFSA)
The International Women‘s Forum South Africa (IWFSA) connects over 7,800 women leaders worldwide, advancing women’s leadership and equality while building significant relationships between C-level women across countries and industries. The forum offers executive development and middle management development programmes.
Impact
PwC has enrolled 30 African, Coloured and Indian female employees in the IWFSA FASSET Women’s Legacy programme. This programme aims to develop 1,000 women in the financial sector over three years. Our previous SMA Regional Senior Partner, Shirley Machaba, is the sponsor of the PwC women cohort participating in this programme and serves as a Board Member and Deputy Chair for IWFSA Leadership Development Committee. It is aligned with the following.
SDG's
- Gender equality
- Quality education
- Reduce inequalities
- Decent work and economic growth
Skills Panda
Since 2019, PwC South Africa has invested R69.9m in education and skills development for 585 black disabled students through the Skills Panda youth development initiative.
This 12-month learnership programme focuses on scarce skills, helping young South Africans enter the mainstream economy through formal employment or entrepreneurship.
This programme:
- Combines classroom learning with practical workplace experience
- Places learners at organisations close to their home regions
- Provides technical skills to boost national employment
Impact
- Expanding access to education and skills development
- Supporting inclusion in the workforce
- Helping create pathways to economic participation
SDG's
- Reduce inequalities
- Decent work and economic growth
- Quality education
Disability inclusion network
PwC has launched a meaningful initiative aimed at fostering disability inclusion across the firm. This effort marks a vital step toward creating a safe and inclusive space where individuals feel welcomed, heard, and empowered. It promotes open dialogue and encourages the voluntary declaration of disabilities, in alignment with PwC’s Global Disability Inclusion Strategy. By strengthening engagement, it also enhances the firm’s reporting and accountability.
Impact
- Creates a safe and inclusive space for all individuals
- Encourages voluntary disability declaration
- Strengthens internal reporting and accountability
- Promotes open dialogue and psychological safety
- Builds a culture of empathy, accessibility, and innovation
SDG's
- Decent work and economic growth
- Reduce inequalities
- Good health and wellbeing
Run4APurpose
PwC Zambia hosts an annual Run4APurpose 5km health walk/run to raise awareness and support for autism. The event aimed to help children with developmental challenges and proceeds went to the Developmental Intervention Clinic at UTH Children’s Ward.
Impact
- Over 300 participants joined.
- Funds raised supported autism services.
- Helped raise awareness and build community support.
SDG's
- Good health and wellbeing
- Quality education
- Reduce inequalities
PwC Solidarity Fund
PwC in South Africa contributed time and expertise in multiple ways to support the government in addressing the challenges of the COVID-19 pandemic. Our professionals provided critical services, including acting as auditors to the Solidarity Fund, ensuring transparency and accountability during a time of national crisis.
Impact
Through this initiative, PwC helped strengthen governance and financial integrity for emergency relief efforts. By applying our skills and resources, we enabled the Solidarity Fund to operate with confidence and trust, ensuring that funds were directed to those most in need.
SDG's
- Good health and wellbeing
PwC Women Inspired Network (WIN)
The PwC Women Inspired Network (WIN) is PwC Nigeria’s employee-led network focused on advancing gender inclusion and creating opportunities for women to connect, develop, and thrive. Through mentoring, leadership engagement, networking, allyship, and development programmes, WIN helps foster a more inclusive workplace where women are empowered to achieve their full potential and contribute to the firm's long-term success.
Impact
- Advances gender representation by supporting the growth and progression of women across the firm.
- Strengthens leadership pipelines through mentoring, sponsorship, and development opportunities.
- Builds a culture of allyship by engaging leaders and employees in meaningful conversations on inclusion.
- Fosters belonging and connection through networking and community-building initiatives.
- Promotes inclusive leadership by addressing gender equity and intersectionality in the workplace.
SDG's
- Gender equality
- Decent work and economic growth
- Reduce inequalities
The Club Next Door
The Club Next Door is a NextGen Council initiative that creates an inclusive space for our people to find their voice, build confidence, strengthen communication skills, and gain practical leadership experience. Through regular opportunities to speak, facilitate, give feedback, and connect with others, colleagues can develop skills they can apply in their everyday work.
Impact
The initiative provides an accessible platform for colleagues to practise and grow in a supportive environment, while building stronger connections across the firm. Since launching in October 2025, it has expanded opportunities for shared learning and collaboration, including connections with more than five external clubs.
SDG's
- Reduce inequalities
Contact us
Kang'e Saiti
Regional Senior Partner, PwC East Market Area, and Country Senior Partner, PwC Kenya
Tel: +254 (0) 20 285 5000
Anastacia Tshesane
Regional Senior Partner, PwC South Market Area, PwC South Africa
Tel: +27 (0) 11 797 5802
