{{item.videoDuration}}
{{item.title}}
{{item.videoDuration}}
People and Organisation
We provide innovative solutions to transform organisations and enable the workforce to drive sustainable business outcomes
People and organisation overview
The world of work is changing, fast, and is undergoing significant transformation driven by rapid technological advancements, evolving geopolitical landscapes and shifting regulatory environments. Organisations are increasingly leveraging automation and artificial intelligence to enhance productivity and efficiency. At the same time, there’s a growing emphasis on remote and flexible work arrangements, which are reshaping traditional office dynamics. With this, the demand for highly skilled talent is intensifying, prompting organisations to invest more in employee development and retention strategies. These changes are creating a more dynamic, yet complex, work environment that requires businesses to be agile and adaptable.
A constantly shifting landscape is an exciting time that offers both challenges and opportunities for growth and innovation. We can help you transform your organisation to ensure you are fit for purpose.
Workforce Strategy
A workforce strategy is a comprehensive plan that aligns an organisation’s workforce with its business goals. It involves assessing current talent, identifying future staffing needs and developing strategies to fill any gaps. A well-crafted workforce strategy helps businesses stay agile, competitive and prepared for future challenges
Key factors that may require you to re-design your workforce strategy:
- Have there been significant changes in the size of your organisation, requiring you to re-evaluate your workforce needs?
- Has new technology been introduced, requiring skills to be enhanced?
- Is your organisation entering new markets or launching new products and services?
- Are there changes in resource availability, such as labour shortages?
- Have new laws or regulations been enforced that impact your organisation?
- Is there a need for culture transformation with new values and behaviours?
We help you to stay agile, competitive and prepared for future challenges.
Our portfolio of services include:
- Assessment of current workforce
- Strategic workforce planning
- Talent development and retention strategies
Beverley Green
Associate Director | Leadership Development SME, Johannesburg, PwC South Africa
Organisational design
Organisational design focuses on aligning the organisation’s structure with its mission, vision and strategy to achieve the targeted objectives and drive the aspired results. It is a crucial aspect of business strategy that involves structuring a company’s roles, responsibilities and processes to achieve its goals effectively.
Key factors that may require you to re-design your organisation:
- Have you developed a new strategy involving expansion, growth or new partnerships?
- Is there a lack of alignment between your resource allocation, capabilities and organisational strategy?
- Have you grown extensively over the last years without reviewing your organisational structure?
- Is your organisation set up to enable growth?
- Do you have the right skills in place to deliver your strategy?
- Do you have unclear reporting relationships, lack of accountability or duplication of effort?
- Is there scope for centralisation within your organisation to enable efficiencies from economies of scale?
We will help you to design a structure that delivers maximum agility, flexibility and responsiveness to meet customer and market demands.
Our portfolio of services include:
- Operating model design
- Functional deep dives and capability modelling
- Macrostructures and microstructures design
- Capacity planning
- Re-engineering of business processes
- Interaction models
- Workforce transition plans
Angelique Herbst
Human resource transformation and technology
HR transformation involves fundamentally changing the way the human resources (HR) function operates within an organisation to better align with its strategic goals and improve overall efficiency and effectiveness.
Key factors that may require you to transform your HR function:
- Is there a new organisation strategy, mandate or business model?
- Is your HR structure outdated with limited agility and collaboration?
- Are manual processes and redundancies causing time delays and duplication of efforts?
- Do you have the right skills in place to deliver your strategy?
- Do you lack access to accurate real time data and customised reporting to manage your workforce?
- Challenges in maximising engagement, productivity and wellbeing.
- Unclear on how to leverage new technology and digitisation to support new ways of working and innovative methods and how to drive effective and measurable engagement.
We help you to create a more agile, responsive and strategic HR function that can better support the needs of the organisation and its workforce.
Our portfolio of services include:
- HR maturity assessment
- Implementation of HR technology
- Talent management strategies
Prelene Parkash
Associate Director | Human Resource Transformation Lead, PwC South Africa
People analytics
People analytics is the process of collecting and analysing data related to employees to improve business outcomes. It enables the organisation to gain insight into various aspects of the workforce. By leveraging data, organisations can make informed decisions, optimise processes and enhance the overall employee experience.
Key factors that may require people analytics:
- How can I leverage data to understand my current and future workforce requirements?
- I need to understand the effectiveness of my workplace
- How do I optimise my workforce?
- How do I create a single version of the truth?
- How can I hire smarter, anticipate employee turnover, increase engagement or pay fairly, delivering automated insights to business regarding their teams?
- How can I have data at the heart of every smarter, quicker action I take?
We will help you to effectively leverage people analytics to enhance HR practices and drive better business outcomes.
Our portfolio of services include:
- Skills assessments
- Strategic workforce planning
- Digital maturity assessment
- Engagement surveys
- Integrated data analytics reporting
- Advanced analytics and benchmarking
- Predictive analytics and AI
- Workforce health risk
Claudette Ramnarain
Manager | People Analytics Lead, PwC South Africa
Change management
Change management is a structured approach to transitioning individuals, teams and organisations from a current state to a desired future state. It involves preparing, supporting and helping people adapt to organisational changes. Organisations that put their people at the heart of change are measurably more likely to deliver successful outcomes.
Key factors that may require change management:
- Are your employees ready to tackle the intense challenge that business faces in today’s fast-digitising world?
- Can you articulate your vision for change and how work will be different
- Can you articulate how your people will be impacted by the change?
- Is your organisation going through an operation change that will impact your workforce?
- Is your organisation going through a digital transformation journey requiring user adoption and training?
- Are you undergoing a change in strategy or driving a cultural change and need assistance in bringing your employees along on the journey?
We will help you to put people at the heart of change and enable them to accept, adopt and drive sustainable change needed to realise tangible impact.
Our portfolio of services include:
- NextGen Change
- Digital enablement and adoption
- Building internal change capability
- Employee communication
- Personalised experiences
Beverley Green
Associate Director | Leadership Development SME, Johannesburg, PwC South Africa
Culture transformation
Culture transformation is a comprehensive process aimed at reshaping an organisation’s existing culture to align with its strategic objectives and desired future state. Culture is the self-sustaining patterns of behaviours and mindsets that determine how work gets done. Many business leaders understand that culture plays an important role in business performance, but most struggle to align culture with strategy and fully harness this power. We help clients work with and within their existing cultures to drive long-term performance. Our emphasis on a critical few behaviours over mindsets is what differentiates our approach.
Key factors that may require culture transformation:
- Are you trying to make a major strategic shift that needs the benefit of cultural energy to accelerate and sustain results?
- Is your organisation’s culture at risk of undermining your business performance?
- Does your current culture create behavioural risk or compliance issues?
- Are you undergoing a change in strategy or driving a cultural change and need assistance in bringing your employees along on the journey?
- Is your organisation going through a transaction where you’ll be merging two different cultures?
We will help you transform your culture to enable strategy alignment and execution to ultimately enhance performance.
Our portfolio of services include:
- Culture diagnostic via qualitative data gathering methods and our global culture thumbprint survey tool
- Identifying the critical few behaviours
- Culture activation through formal and informal leadership
- Culture implementation via formal and informal spreading mechanisms
- Measuring behavioural change
Cherise Louw
Senior Manager | Culture Transformation Lead, Industrial Organisational Psychologist, PwC South Africa
+27 (0) 11 797 4191
Transformative leadership
Leadership development is the process of enhancing an individual’s ability to perform in leadership roles within an organisation. It involves a variety of activities and training initiatives designed to improve leadership skills and abilities. The greatest challenge leaders face is managing a successful organisation today—and simultaneously adapting that organisation for the future. Effective and inspirational leadership is essential during these times of transition, as well as when it’s just business as usual.
Key factors that may require leadership development:
- Are you bringing together a new leadership team and struggling to achieve the results you want?
- Do you feel you have leadership development strategies that aren’t delivering the required results?
- Are you aware of the impact your leadership has on investor confidence?
- Do feel that improving your leadership capability is the key to improving employee engagement?
- Do you want to develop your future leaders in a systematic and aligned manner that supports your leadership philosophy and framework?
- Are unaligned or underperforming leadership groups negatively affecting the quality of business decisions and inhibiting delivery?
We will help you to ensure that your current and future leaders have the skills to deal with the challenges of the changing world of work.
Our portfolio of services include:
- Individual and collective leadership purpose and strategy alignment
- Individual and team coaching
- Leadership upskilling and development programmes
- Leadership assessments
- Team dynamics
Reward and benefits
In an environment of constant change, the ability of organisations to demonstrate agility and adaptability is critical to their sustainability and future success. Fundamental to this success is how the organisation retains and motivates its employees in a way that maximises their productivity and creates significant value for both shareholders and stakeholders alike. This entails the use of reward structures and incentive plans that reflect the business strategy and ensure that it is translated into pay outcomes.
Key factors that may require people analytics:
- Are your remuneration structures for executives and senior management aligned to your shareholders and wider stakeholders’ interests?
- Do you have the necessary data and analytic tools to understand the impact of your incentive structures and where you are positioned from an income disparity perspective?
- Are you aware of corporate governance trends and regulatory changes and the effect these have on your variable incentive structures?
- How are you aligning your remuneration structures to fair, transparent and responsible principles?
- Are the performance conditions underlying your variable incentive structures linked to your business strategic objectives?
- How are you integrating effective ESG metrics into your variable incentive structures?
- Is your organisation undergoing corporate changes (unbundling, rights offer or an internal restructuring) and requiring assistance on how this impacts your remuneration structures?
- In an evolving remuneration environment, are your non-executive directors and executive management equipped with the necessary knowledge to solve the company’s important problems and drive efficient outcomes linked to the company’s strategy?
We will help you to create an incentive programme that drives motivation, aligns with your business goals and fosters a positive work environment.
Our portfolio of services include:
- Data modelling and fair pay analysis
- Reward and incentive structures
- Performance conditions and ESG
Angelique Herbst
{{filterContent.facetedTitle}}
{{contentList.loadingText}}
{{contentList.loadingText}}
{{filterContent.facetedTitle}}
{{contentList.loadingText}}
{{item.videoDuration}}
{{item.title}}
{{item.videoDuration}}
{{contentList.loadingText}}
Follow us
