Future proof your telecommunications workforce today

Telecommunications of the future

Overview

In this report we unpack the telecom landscape of Africa and South Africa. The field of telecommunications has developed rapidly over the past several decades, resulting in a widespread availability and adoption of advanced telecommunications services and building strong consumer links. These services are transforming the way people interact and do business, making communication faster, more convenient and more accessible than ever before.

The world of work continues to change. Keeping up with the unknown realities of tomorrow means transforming today's traditional business practices into flexible practices that can adapt with changing tides.

Trends impacting telecommunication organisations:

Fifth-generation wireless mobile network (5G) and sixth-generation wireless mobile network (6G) technology: 5G and 6G technologies offer higher speeds, lower latency, and improved network efficiency compared to previous generation wireless technologies. This will enable new applications and services such as self-driving cars and virtual reality. Are your employees prepared for this generational change?

Artificial intelligence (AI) and Machine learning (ML) are playing major roles in optimising network performance, automating network management tasks, and revolutionising customer experiences. Is your workforce ready to co-exist with bots?

Cybersecurity: As the number of connected devices continues to grow, cybersecurity is becoming an increasingly critical issue in the telecommunications industry. Network operators need to invest in secure infrastructure and adopt measures to protect against cyber threats and fraud. Is your workforce equipped to protect your organisation?
Network function virtualization and software defined networks are becoming increasingly important as network operators seek to improve network efficiency, reduce costs and simplify network management. Is your workforce ready to embrace these technologies which imply a stronger emphasis on software development skills?
Commoditization, the inevitable diversification, and transformation of the Telco. Are you ready to build a brand new set of capabilities while at the same time allowing your workforce to transition into diversified areas of the business as revenue also shifts to new areas? How do you create a structure to ease this transition?