White paper

IT Outsourcing: Considerations, Methods and Risks

woman using a tablet
  • Insight
  • April 09, 2024


Over the past several years, there has been an industry shift toward outsourced technology services. This has resulted in key regulatory requirements being issued and implemented within the banking industry. Third-Party Assurance (TPA) has therefore become an increasingly important sales enabler and most often a contractual obligation for customers.

While IT outsourcing is bringing benefits to most organisations, there are also multiple risks associated with outsourcing of IT systems. This white paper provides an overview of some IT outsourcing models organisations can adopt, as well as common risks associated with outsourcing IT systems.

PwC is a market leader and well positioned with auditing Technology, FinTech, and Telecommunications in organisations. Our team of professionals have extensive experience in Third Party Assurance and are able to leverage experience and a ‘tried and tested’ approach to help clients prepare for their TPA strategy and third party assessors.

Contact us

Gerhard Rossouw

Gerhard Rossouw

Partner, PwC South Africa

Tel: +27 (0) 79 883 6573

Calista Kwasha

Calista Kwasha

Director, PwC South Africa

Tel: +27 (0) 82 521 9123

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