The COVID-19 pandemic and recent outbreak of riots and looting is causing further uncertainty in South Africa. Organisations are facing or have faced various challenges in terms of health and safety of employees, the complications of working from home, supply chain disruption and liquidity, to name a few.
As organisations navigate the latest setback, it is important for them to consider mechanisms to recover losses incurred. While the legal mechanism may not yet be clear, it is important to know what the steps to undertake now to support possible future loss claims; and at the same time to prepare for claims anticipated against your organisation.