Overview
Our latest edition, the sixth in the annual series, was conducted during the months of May to July 2023, with 182 corporate taxpayers participating. Our survey findings over the past six years reflect the perceptions (and experiences) of taxpayers when dealing with SARS. Several of the survey questions in the survey speak directly to SARS’ nine strategic objectives, which are not only important drivers of rebuilding the organisation, but to also ensure effective and efficient collection of taxes.
As with the previous year, this year’s survey was streamlined and the questions focused on four key areas:
- The Audit Process
- Corporate income tax
- Value-added tax
- Transfer pricing
- The Debt Management Process
- The Voluntary Disclosure Programme process
- SARS’ Service Delivery
The aim of the survey is to support constructive engagement with SARS about how it can improve public trust, efficiency and confidence in the tax administration system. The report also includes the questions from the survey with the outcomes and provides an analysis of the data.
Register to download:
Taxing Times Survey 2023 publication
