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Taxing Times Survey

Download the fourth edition of PwC’s Annual Taxing Times 2021 Survey Report for a comprehensive analysis and commentary on this year’s survey results

PwC’s annual Tax Controversy and Dispute Resolution Survey assesses corporate taxpayers’ perceptions of the tax system and their experiences with the South African Revenue Service (SARS). 

Download Taxing Times 2021 report

The survey covers six key areas:

  • The Audit Process (for example income tax, value-added tax and pay-as-you-earn)
  • The Debt Management Process
  • The Voluntary Disclosure Programme
  • SARS’ service delivery
  • The COVID-19 tax relief measures introduced in 2020
  • Taxpayer behaviour

The aim of the survey is to support constructive engagement with SARS about how it can improve public trust, efficiency and confidence in its corporate tax administration. Survey findings will also be used to improve SARS’ stakeholder engagement experience.

Findings will also be presented at the Tax Indaba 2021, hosted by the South African Institute of Tax Professionals.

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Register to download Taxing Times 2021 survey report

Contact us

Elle-Sarah  Rossato

Elle-Sarah Rossato

Tax Controversy and Dispute Resolution Leader, PwC South Africa

Tel: +27 (0) 11 797 4938

Jadyne Devnarain

Jadyne Devnarain

Senior Manager, PwC South Africa

Tel: +27 (0) 11 797 4282

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