Measuring what matters: Seriti’s ESG data factory and app

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  • Case Study
  • 3 minute read

Client

Seriti

Services

Consulting and Risk Services

Our role

Operating model redesign

The problem that required a solution

Recognising the increasing importance of ESG reporting for regulatory compliance, stakeholder trust, and strategic decision-making, Seriti engaged  PwC to co-create a tailored solution that seamlessly consolidates ESG data across its operations.

Our solution for our client

PwC, in collaboration with Seriti, developed a Data Factory that integrated key business information with specific ESG data captured through a bespoke, custom-built application. This application was developed to replace manual processes—such as water meter readings—with automated data collection, incorporating built-in controls and verification mechanisms to ensure output accuracy. All ESG data sources were consolidated into a central server, where they were transformed into accessible and insightful visualisations through Power BI reports.  

Two people reading data from a tablet.

The impact our solution had

By consolidating all ESG data sources into a central server and visualising them through Power BI reports, the solution enabled real-time oversight focused on compliance. It empowered proactive risk management through early, data-driven interventions—such as identifying leaks, optimising energy use, and tracking progress on training pipelines and local procurement commitments. 

Operational efficiency was enhanced through reduced manual handling, fewer errors, and targeted resource-saving initiatives, freeing up capacity for more strategic, value-adding work. Operational efficiency was enhanced through reduced manual handling, fewer errors, and targeted resource-saving initiatives, freeing up capacity for more strategic, value-adding work. The solution is designed to build stakeholder confidence by showcasing transparency, accountability, and a demonstrable commitment to sustainable business practices. 

Strategic alignment / SDGs  

  • Caring for the Environment
  • Health, Safety, and wellbeing

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Lullu Krugel

Lullu Krugel

Chief Economist and Africa Sustainability Leader, PwC South Africa

Tel: +27 (0) 82 708 2330

Chantal van der Watt

Chantal van der Watt

Associate Director | Strategy& Sustainability, Climate Change and Integrated Reporting, PwC South Africa

Tel: +27 (0) 11 797 5541

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