We help you deliver #IntelligentEngagements by turning customer data into actionable insight that help you build, execute and manage standout experiences that secure stronger bonds with brands by sound advice, insights and quality service (powered by Service Cloud), crafting consistent experiences across digital and physical worlds (powered by Service Cloud and journey builder), understanding sentiment to your brand and products (powered by Social Studio).
Customer of 1
Increasing the level of emotional closeness and making your customers feel like they are the most important part of your world, through personalised, intuitive interactions is the driving force behind #Customerof1.
Through deep behavioural insights and customer archetypes we help you build, execute and manage enriched engagements (powered by DMP & Marketing Cloud).
When it comes to your customer, we help you: Listen to them, Share relevant information with them and Meet their needs.
Knowing your business well enough so that you understand how to delight your customers at the highest level is the driving force behind #RevenueBoost.
We help you
- Win more with a complete 360 degree view of your customer, personalised sales journeys, and exploration of customer sentiment (powered by Sales Cloud).
- Accelerate productivity by stream lining pricing, discounts and approvals (powered by CPQ).
- Make insightful decisions through a real-time view of your teams forecast (powered by Einstein Sales Analytics).