Operational Excellence - Perform

As organisations navigate the ‘new normal’, they’re looking to drive operational efficiencies, with a focus on managing cost and growing revenue. This is critical to regaining performance levels and remaining competitive in an increasingly challenging economic climate.

We have a credible track record in helping global organisations achieve measurable results and improved performance in an accelerated time frame, typically between 12 and 14 weeks.

We do this by implementing our Perform methodology, which is digitally accelerated and aligned to new ways of working through our technology platform.

Find out what Perform Plus is


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Issues you may be facing

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  • Managing revenue/ cost pressures and capacity constraints.
  • Improving workforce productivity (onsite and offsite/ remote teams).
  • Engage with the workforce and performance management.
  • Fast tracking performance and enterprise agility (agile ways of working) through digital transformation.
  • Driving better employee experience, engagement and retention.
  • Building leadership skills and capability. 
  • Accelerating technology adoption.
  • Build capability and skills in leaders and employees.
  • Enhancing customer service and satisfaction.
  • Improve engagement, communication and interaction between organisation levels.
  • Managing large-scale, transformational change through using the Perform methodology as a change management vehicle.


How we can help you

To enable strategic performance transformation, we use our Perform™ methodology - a framework of ten elements that delivers a new way of working for managers and their teams, in physical or remote working environments.

How does it work? By marrying PwC’s Perform framework and coaching program with smart technology and data, we create highly connected, super engaged and happy workers. That means more star performers who drive stronger business outcomes! 

Perform, together with its supporting Perform Plus™ technology, build skills and capability in leaders and managers. The outcome: improved productivity, competent remote teams, and improved employee engagement and results.   

Perform is supplemented by our process excellence, analytics and automation capabilities to bring together a holistic offering that delivers economic value for our clients.



Bring team members together. Share insights, information and support each other to bring organisation-wide continuity and connection in a mobile world. Create connected and productive teams working in remote, home and hybrid environments.



Use gamification to unlock team members’ potential by motivating behaviours and recognising achievements. Align around a shared vision to build team engagement. Bring excitement to the everyday with personalised goals and meaningful rewards.



Get greater visibility of what teams are working on through coaching around personal and group dashboards. Support teams communicate more effectively, solve problems and make decisions - from employees to executives.


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Contact us

Gavin Johnston

Gavin Johnston

Director | Africa Productivity and Performance Transformation Leader, PwC South Africa

Tel: +27 (0) 66 403 8327