HR function strategy
We work with clients to review, align and develop HR functional strategies that realise the needs and intent of an organisation’s strategic business and people objectives. This sets the change agenda for the HR function of the future and works in alignment with the broader people strategy capability.
HR policies and processes
HR policies and processes are the lifeblood of the function and tie a number of our capabilities together. We work across business, technology and data interdependencies and apply PwC’s global process standards to operationalise the operating model through defined tasks, actors, activities, workflows and governance.
HR operating model and design
The design of the HR operating model and the HR service delivery Model involves a top down approach which incorporates the strategic vision of HR and the business to develop design criteria, identify work types and delivery options, structure the high-level design, and define the enablers.
HR function capability
We review how the capabilities and behaviours that HR needs to deliver the HR strategy can best be developed and maintained. We explore ‘build’, ‘buy’, ‘borrow’ and ‘grow’ approaches to HR capability in the context of the defined operating model parameters and business needs.
HR shared services and outsourcing
HRSS are a structural, technological and cultural way of achieving scalable administrative and tier two efficiencies. PwC can provide ‘make vs buy’ assessments, as well as end to end sourcing, design and implementation support for HRSS options.
HR function audit
We provide audit and effectiveness based reviews of the HR function as part of business case development or for internal audit purposes. This can typically include a review of each element of the function and operating model layers along with key KPIs.
Other transformation services
The HR function services capability can also undertake sub-functional transformation within the HR function such as payroll, recruitment and learning for optimisation, risk management and cost reduction.