Workforce capability


With up to 85% of costs tied up in people, organisations need to predict their strategic and operational requirements and allocate resources accordingly. But the world is changing. The new possibilities that (wo)man and machine in collaboration bring us are almost endless and will transform the role of people at work. We will see a rebalancing of human capital as organisations adjust.

By understanding the possibilities of automation, the changing ways organisations harness the potential of human skills, and the needs of the business in a changing global business landscape and throughout the employee lifecycle we ensure organisations can find, nurture and incentivise the right adaptable, innovative and skilled people they need for the digital age.

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Issues you may be facing

  • Does your organisation have the right workforce to meet your immediate and emerging business challenges? 
  • Do you know what skills you will need for the future of your business? 
  • Do you have an understanding of how today’s complex global environment will impact where and how you deploy your talented people?
  • Is your organisation considering diversity from every angle?
  • What programmes do you need to put in place to execute on your workforce strategy?


How we can help you

Strategic Workforce Planning

We work with you to connect the dots between your business strategy and how you align your people to deliver upon business goals, connecting talent considerations around having the right people, with the right skills, in the right places, at the right time and for the right cost. Our scenario-based methodology ties the analysis of workforce gaps into the talent strategy and planning, connecting recruiting, talent development, mobility and other talent processes to the workforce plan.


Skills audit

Our Skills Audit/Skills Assessment solutions serve not only to understand what your organisation’s current skills gaps are but also baseline your skills and competencies against future skills that will be required as your organisation transforms and adapts to macro - economic shifts i.e. technology, demographics etc. We utilise a data-driven approach to skills assessment and tailor our technology and methodology (180 degree, 270 degree, 360 degree and psychometric assessments) to suit the unique objectives of your business. 


Performance management

We believe that robust performance management can offer benefits that are critically appealing to millennial workers and other stakeholders. By understanding what’s happening in the wider world of work, along with the interplays of organisational DNA, we can focus on getting the employee value proposition right. We do this by generating a purpose that contributes to larger business ideas and goals, delivering value through automation of manual tasks, promoting diversity of learning opportunities and formats to foster personal and professional growth, and motivating employees through benefits and rewards.


New World. New Skills.

Organisations are transforming their workforces to drive productivity, innovation and growth. Upskilling is key. It’s about anticipating the right skills for the future, laying the cultural foundation, delivering modern upskilling programmes, and building a learning and development function with the right EdTech to deliver a vastly better return on upskilling investment.  

Automation, data analysis, artificial intelligence and other emerging technologies can deliver productivity. But technology is only as good as the leaders who identify its opportunities, the technologists who deliver it and the people who work with it every day. That’s where some companies are coming up short: the right mix of skilled and adaptable people, aligned to the right culture and with the right mindset and behaviours can help power their business. This is where we can help.

We can help you to identify skills gaps and mismatches, build a future-proof skills strategy, develop and implement upskilling, and evaluate your return on investment.


Upskilling and Learning

Upskill the workforce to meet the needs of today and tomorrow’s digital landscape. Design for citizen lead innovation and sustained continuous improvement. The upskilling and learning approach covers 4 viewpoints; assessing the training needs, analysing the dimensions of change, designing the best fit for purpose training strategy, finally the creation of an operational level training plan and measurement of success.


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Contact us

Diksha Laljeeth

Diksha Laljeeth

Director, PwC South Africa

Tel: +27 (0) 11 797 5838

 Bernice  Wessels

Bernice Wessels

Director | Consulting & Risk Services, PwC South Africa

Tel: +27 (0) 21 529 2395