Software Asset Management

Two people looking at software.

Overview

The increased complexity of IT environments, including regulatory requirements and cyber security risks, makes software asset management (SAM) an expensive exercise. 

Software asset governance:

  • Policy and Plan
    • Developing sound software asset policies and  plans to support business goals.
Man working on software asset management data.
  • Business integration
    • Integrate software asset management  objectives with other organisational  planning activities.
    • Aligning the responsibilities of IT, Finance, Business and Procurement.
  • Scope and ownership
    • Appoint sponsor for software asset management.
    • Align scope of all software assets and allocate to asset owners.
    • Defining ownership of key assets will  help drive cost optimisation and reduce redundancies.
  • License management
    • Accurately record all business requirements, usage and entitlements of software assets.
    • Reconciliations are conducted and assessed  periodically.
  • Reporting and decision-making
    • Determine information requirements to support software asset management  and organisational objectives.
    • Assessment of impact of availability and timeliness of quality management  information on organisational decisions.

 

Issues you may be facing

Two women working on software asset management data.

  • Complexity of IT environments: Cloud/virtualisation/containerisation, bring your own device, mismatch between business and IT
  • Complexity of software contracts: Licensing terms and conditions, variety of license metrics, many vendors/third parties
  • Compliance reviews/audits: Vendor audits, non-compliance and fines, measurement of usage
  • Cyber attacks: Unlicensed software, free unsecured software, Outdated/unsupported software
  • Significant costs: Unmanaged licenses, shadow IT, unused software/ghost assets

 

How we can add value

SAM process maturity assessment

Assess the current environment, risks and controls using experience and some best  practice, e.g. ISO19770-1 standards and identify areas of improvement.

 

Software contract optimisation

  • Review ongoing maintenance and support costs to avoid unnecessary expenditure.
  • Review license agreements and contracts and defined usage policies and establish  ongoing monitoring mechanisms.

 

 

License reconciliation and optimisation

  • Perform a baseline assessment of  software vendors to assist in compliance  and cost optimisation.
  • Assess license allocation, software  usage/monitoring and identify re-  harvesting opportunities.
  • Preparation for vendor reviews and  audits.

 

Cyber security reviews

  • Scanning the current software environment to identify unsecured and/or outdated  software assets and vulnerabilities.

 

Alignment of legacy applications

  • Provide software rationalisation and version control.
  • Maximise savings by retiring costly, obsolete, soon to be unsupported and poorly secured applications.
  • Evaluate the need for new software solutions.

 

Contact us

David Mazula

David Mazula

Partner, PwC South Africa

Tel: +27 (0) 21 529 2435

Follow us