Insourced Solutions for Tax (IST)


Businesses operate in a dynamic, complex environment shaped by technology, digital transformation and a rapidly evolving regulatory landscape. The tax function has become central - which necessitates a new breed of tax professional.

PwC’s Insourced Solutions for Tax (IST) professionals, with a wealth of inhouse tax experience,  are committed to adding value to your business. Combined with PwC’s vast global network, this enables us to bring unique – and informed - perspectives to the table.

With IST, we become invested in your business and see your success as our end goal. 

The IST approach means you have the support of PwC tax professionals, who understand your culture and aspirations, embedded into your business. 

We look at a tax issue holistically and apply comprehensive technical analysis, with a view of the business gained from an in-depth understanding of its dynamics. We give you real time solutions to enable you to be nimble in dealing with tax challenges.


Group of people watching a presentation about PwC's Insourced Solutions for Tax services

How we can add value

Harnessing our cross-border networks

Our global approach means that we can take learnings from one country and apply them in another. Our professionals can call a colleague anywhere else in the world and tap into their experience and expertise. Whether your business is in the UK, South Africa, Singapore, Brazil - or anywhere in between - there’s someone in our network who has the answers and responds in real time. Your business gets the benefit of a seamless service with uninterrupted operations, while we deal with the operational tax aspects. This is what makes us unique.

An agile solution for a dynamic market

We go to market by industry, with skills and expertise that span the full spectrum of tax services. Our teams fully integrate into our clients’ businesses with broader engagement and collaboration than a typical tax adviser. Our agility in the face of dynamic market changes means we can tailor our solution to meet your needs. This managed service approach is a clear differentiator.

Putting ourselves in your shoes

We bring the whole of PwC to provide a tailored solution. We look at things from your perspective, and provide workable, tailored solutions. You won’t be presented with a list of services to choose from - we’ll work with you to come to a practical, bespoke solution - and then help you to implement it. The benefits are tangible: a responsive team, providing seamless service, with a unique viewpoint. The inhouse experience of the IST team gives us the unique ability to look at an issue from the client's perspective; it’s how we work and it’s what comes naturally to us.  

Our approach sees the engagement across the entire tax life cycle from planning, to compliance, audits and tax litigation. This means we can incorporate insights from each process into the next, making sure all steps in the process add value.

Specialisation across a full range of tax services

Insourced solutions tax service offerings infographic

Adaptable, cost-effective solutions

Adaptable, cost-effective solutions to unique challenges

No two businesses face the same set of challenges, and our solution is tailored to meet your unique needs. In addition to standard tax solutions, we can help with:

  • Optimising resources, building capacity, and consolidating your tax compliance function; 
  • Using our understanding of your business and its aspirations to shape an agile function with variable resource costs, according to business cycles or tax needs;
  • Taking the worry out of hiring and retaining inhouse tax resources; and
  • Bringing our global network’s best insights and technology to bear. 

Our success speaks for itself and we have customer testimonials from around the world expressing their satisfaction with our tax services in the face of a myriad of different scenarios. We’d love to help your business grow too. As your needs for tax input can vary globally depending on the issue, our model enables us to provide the right people at the right time in the right place to deal with your issues and help in your success.



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Our team

Eben Jordaan

Associate Director, Cape Town, PwC South Africa

+27 (0) 21 529 2238


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