The business landscape stands at a pivotal point of technological disruption, with over three-quarters of executives and 82% of CEOs affirming the need for fundamental changes to business models within the coming decade. As organisations navigate this complex transformation, the stakes are high—74% of executives identify technological disruption as their primary business risk, and 92% of CIOs anticipate widespread AI implementation by 2025. Through strategic collaboration with clients, we observe how this technological shift demands a comprehensive approach, balancing visionary goals with practical implementation.
Building a solid foundation in technology and data architecture
Fostering C-suite alignment and leadership
Achieving data and operational excellence as a catalyst for change
Balancing innovation with operational stability
Embedding security from the outset
A robust foundation in technology and data architecture is essential for successful transformation. With 79% of CIOs planning to leverage genAI to reshape business models, organisations must establish sustainable frameworks for innovation. This involves a clear data strategy, scalable data architecture and aligning technology investments with business objectives. A well-constructed roadmap helps organisations evolve their digital capabilities while maintaining operational stability.
Data and operational excellence is a cornerstone of business transformation. Organisations need effective data governance frameworks, sophisticated data capabilities and integrated, scalable data architecture. These elements are essential for delivering actionable insights, enabling innovation and driving consistent value across the enterprise. By prioritising data quality and governance, companies can better navigate the complexities of digital transformation and create lasting impact.
With 78% of CIOs viewing cyber risks as critical, embedding security in every architectural and operational decision is vital. Comprehensive security policies, standards and processes protect key assets and foster a secure environment for innovation. Integrating security considerations within the data governance framework ensures alignment between risk management and technological advancement.
Leadership alignment is key to transformation success. Although 42% of CIOs report strong C-suite consensus on business model changes, achieving this often requires strategic communication and a shared vision. Technology leaders play a crucial role in building strong C-suite partnerships, highlighting the strategic importance of transformation initiatives. Notably, 74% of CEOs now rate their CIOs as highly effective in driving change, emphasizing the impact of cohesive leadership.
PwC is committed to empowering clients by positioning data as a strategic asset. Their Data-as-a-Service model helps organisations unlock their data's full potential through robust data foundations, governance structures and best practices that drive accessibility, reliability and actionable insights. This approach supports scalable and agile solutions for business intelligence, advanced analytics, data science and AI automation, ensuring long-term success.
Dion Shango
Territory Senior Partner for PwC’s East, West and South Market regions in Africa, PwC South Africa
Tel: +27 (0) 11 797 4166
Shirley Machaba
Regional Senior Partner, PwC South Market Area, PwC South Africa
Tel: +27 (0) 11 797 5851
Peter Ngahu
Regional Senior Partner, PwC East Market Area, PwC Kenya
Tel: +254 (0) 20 285 5090
Verena Koobair
Head of Communications and Societal Purpose Firm Pillar Lead, PwC South Africa
Tel: +27 (0) 11 797 4873