Operational excellence

South African business is starting to find balance again, following the severe financial impact caused by COVID-19 and downgrade of the country’s credit rating. As organisations navigate the ‘new normal’, they’re looking to drive operational efficiencies, with a focus on managing cost and growing revenue. This is critical to regaining performance levels and remaining competitive in an increasingly challenging economic climate. It’s also imperative for them to accelerate digital transformation, to connect remote teams, enable remote work, and manage productivity in a physical or remote working environment.  

We have a credible track record in helping global organisations achieve measurable results and improved performance in an accelerated time frame, typically between 12 and 14 weeks.

A group of colleagues sitting in a meeting room
A group of people in a meeting room

Issues you may be facing

We work with you to solve the following issues:

  • Managing revenue/ cost pressures and capacity constraints.
  • Improving workforce productivity (onsite and offsite/ remote teams).
  • Fast tracking performance and enterprise agility (agile ways of working) through digital transformation.
  • Driving better employee experience, engagement and retention.
  • Building leadership skills and capability. 
  • Accelerating technology adoption.
  • Enhancing customer service and satisfaction.

 

How we can help you

To enable this strategic performance transformation, we use our Perform™ methodology - a framework of ten elements that delivers a new way of working for managers and their teams, in physical or remote working environments.

How does it work? By marrying PwC’s Perform framework and coaching program with smart technology and data, we create highly connected, super engaged and happy workers. That means more star performers who drive stronger business outcomes! 

Perform, together with its supporting Perform Plus™ technology, building skills and capability in leaders and managers. The outcome: improved productivity, competent remote teams, and improved employee engagement and results.   

Perform is supplemented by our process excellence, analytic and automation capabilities to bring together a holistic offering that delivers economic value for our clients.

 


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Contact us

Gavin Johnston

Gavin Johnston

Director | Africa Productivity and Performance Transformation Leader, PwC South Africa

Tel: +27 (0) 66 403 8327

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